Q: Do you need sewing machine cabinet?
A: Not necessarily, but it can make a big difference. While you can sew on a regular table, sewing furniture is designed for comfort, efficiency, and organization. It often includes features like correct machine height, built-in storage, and space to spread out your projects, which can reduce strain and improve productivity.

Q: Is a sewing cabinet worth it?
A: Yes—if you sew frequently or work on larger projects, a sewing cabinet can be a great investment. Many cabinets offer lift mechanisms to hide your machine when not in use, plus storage for threads, patterns, and tools. They help keep your space tidy and your supplies easily accessible, which can save time and reduce frustration.

Q: What's the best sewing furniture?
A: The best sewing furniture depends on your space and budget. We strive to provide our customers with the highest quality products and exceptional customer service.

Q: What's the convenience of having a sewing station?
A: Your neck and back will thank you for it. A proper sewing station positions your machine in a flatbed setup, allowing for a more ergonomic and comfortable posture while you work—no more hunching over a kitchen table. Plus, it keeps everything in one place. There's nothing more frustrating than dragging out supplies every time you want to sew. With a sewing cabinet or station, your machine, tools, and projects stay organized and ready to go, so you can pick up right where you left off—no setup, no stress.

Q: How do I choose a sewing cabinet?
A: Start by considering your space, sewing style, and machine size. Ask yourself these key questions:

• How much space do I have? Measure your sewing area and look for cabinets that fit comfortably, especially if you need fold-out or drop-leaf extensions.

• What kind of sewing do I do? Quilters may need a larger workspace and more storage, while casual sewers might prefer something compact and mobile.

• Will my machine fit? Check the cabinet’s platform size and weight limit. If you want a flatbed setup, make sure your machine is compatible with the cabinet’s lift mechanism.

• Do I need storage? Look for drawers, shelves, and bins to keep threads, patterns, and tools organized.

• Will I need to move it? If yes, consider models with lockable wheels or folding designs for portability and flexibility.

Look for sturdy construction, smooth mechanisms, and a finish that matches your room. A good sewing cabinet makes your space more functional and enjoyable.

www.Hornessentials.co.uk

Q: Will the ex-demo sewing cabinets come assembled?
A: Most ex-demo pieces are delivered fully assembled unless otherwise stated. This ensures they remain structurally sound during delivery.

Q: Can I see the ex-demo sewing furniture in person before buying?
A: Yes, you're welcome to visit our showroom in Swindon to view any available items. Please contact us to confirm availability beforehand.

Q: Do ex-demo items come with the same warranty as new ones?
A: Ex-demo furniture comes with a one-year warranty, covering functionality but not cosmetic wear unless otherwise stated.

Q: Can I reserve ex-demo cabinets?
A: Yes, we can reserve an item for 48 hours upon request. A deposit may be required for longer holds.

Horn pride themselves on delivering orders within a 4-5 week timescale, utilising our own drivers and vehicles. encounter exceptional circumstances and cannot meet this delivery timescale, we will inform you in advance. If we

Once

your order is ready to be dispatched, we will inform you a minimum of 3 days prior to delivery and provide you with a

3-hour delivery window.

Should you require a 7-10 day delivery from available stock, please advise us when you place your order. book an external courier at an additional cost, however installation will not be available when using this service.

Note: Installation is not available for deliveries made in Zone C on the map shown below.

Contact us via info@hornfurniture.co.uk for more information on this service or for a tailored quote.

Additional delivery notes:

Our drivers carry out lone-working and therefore, carrying cabinets up

internal staircases is performed at the drivers discretion.

If you would like to confirm in advance that your cabinet can be carried

upstairs, please email us photographs of your staircase and we'll confirm if

it is possible.

We will not remove a Horn cabinet from its box to transport it upstairs.

Please ensure stairways are free of obstruction prior to delivery.

Unfortunately, our drivers may not be able to carry the Super Q Mk2,

Super Q or Maxi Hobby Table up internal stairways due to size. Please

call us on (+ 44) 01793 834304 when making your order to discuss the

delivery.

If you are unsure whether the product you wish to order is compatible with

your sewing machine please call us on (+ 44) 01793 834304 or email

us via info@hornfurniture.co.uk

Q: Do you offer white glove delivery or assembly?
A: Yes, we offer a premium delivery service that includes assembly and placement. Please contact us for a quote.

Q: What happens if my item is damaged during delivery?
A: If an item is damaged in transit, please contact us within 48 hours with photos. We will arrange for a replacement or repair at no additional cost.

Q: Can I collect my order in person?
A: Yes, you can collect your item from our warehouse. Please arrange this in advance to ensure it's ready for pickup.

Q: What kinds of furniture repairs do you offer?
A: We offer repairs for hinges, lift mechanisms, drawer runners, and surface damage on Horn furniture models. Custom solutions are available upon consultation.

Q: Is there a call-out fee for repairs?
A: Yes, we charge a small call-out fee based on your location. This will be confirmed before scheduling the service.

Q: Can I book a service online?
A: Absolutely. You can purchase service appointments through our website or contact us directly to arrange a custom solution.

Q: How long do repairs usually take?
A: Most repairs are completed within 1–2 hours on-site. If parts need to be ordered, we’ll inform you of lead times.

Q: What are your showroom hours?
A: We’re open Monday to Friday from 10:00 AM to 4:00 PM.

Q: Is there parking available at the showroom?
A: Yes, free customer parking is available on-site at the Oak Tree Business Centre.

Q: Can I get hands-on demonstrations at the showroom?
A: Absolutely. We can show how lift mechanisms, storage solutions, and extensions work in person.

Q: Do you have new furniture in the showroom as well?
A: Yes, we display both new and ex-demo Horn Furniture models for comparison.

Q: What is an inset or insert in sewing furniture?
A: An inset or insert is a fitted acrylic or plastic panel placed around your sewing machine to create a flush working surface with your cabinet. It improves comfort and fabric handling during sewing.

Q: How do I know which insert size I need?
A: The correct size depends on your sewing machine model and the opening size of your cabinet. We support all current and existing inserts/insets for all Horn opening sizes

Q: Do you offer inserts for all machine brands?
A: We offer inserts for most popular sewing machine brands including Brother, Janome, Bernina, Pfaff, and more. If you're unsure, just provide your model number.

Q: Can I return a custom insert?
A: Custom inserts are made to order and are non-refundable, so please double-check your measurements or contact us for help before ordering.

Inset (Modern Design)

An Inset is a flat, laser-cut acrylic panel designed to sit flush with your sewing machine and the cabinet surface.

• Typically used in newer furniture models

• Sits on internal holders or a rebated ledge inside the cabinet opening

• Provides a flush surface, improving fabric control and ease of sewing

• Custom-cut for your specific sewing machine make and model

➡️ If your cabinet has a recessed ledge or sits inside the opening, you likely need an Inset.

Insert (Older Style)

An Insert is a moulded plastic panel made using a routing machine, common in older Horn Furniture models.

• Features a raised lip around the edge to prevent it from falling through the opening

• Sits slightly above the cabinet surface

• Designed for various machine make and models, though less flush than modern insets

➡️ If your panel rests on top of the cabinet opening with a visible rim, you likely have an Insert.

Q. Where can I buy your products?
A. You can purchase our products through our authorised agents. Use the Dealer Locator banner at the top of our website to find a trusted local dealer or discover one near you.

Q. Do you sell directly to customers?
A. No. All sales are completed through our authorised agents.

Q. Do you offer custom or bespoke orders?
A. This depends on the request. We do not modify cabinet structures, as doing so can compromise the integrity of the unit. Please speak with us at Horn to confirm what options may be available.

Q. What payment methods are available?
A. Payment options vary by agent. Some dealers offer split payment options, while others do not. Please confirm accepted payment methods directly with your chosen agent.

Q. Do you offer delivery?
A. Yes. We provide a white glove delivery service using our own drivers within Zone A (see zone maps in our brochures).

Q. How long does delivery take?
A. Delivery within Zone A is typically completed within 28 working days. We will contact you approximately one week in advance to arrange a delivery date and a 3-hour time slot.

Q. What if I’m outside Zone A or need my order sooner?
A. If you are outside Zone A or require faster delivery, we can arrange pallet delivery at an additional cost, depending on your location.

Q. Can I change or cancel my order after purchase?
A. Yes. Order changes are possible if sufficient notice is given and the requested items are in stock. Changes may result in delivery delays.
All cancellations must be processed through the agent you purchased from.

Q. What is your returns or issue resolution process?
A. This depends on the nature of the issue. Any concerns are handled on a case-by-case basis and require a phone discussion to determine the appropriate resolution.

Q. Will I receive order confirmation or a receipt?
A. We issue an order number to our agents when an order is placed. Your agent should provide you with a purchase receipt.